PRIVACY POLICY
Privacy Policy Last Updated: 26/01/2022
Anywheel Pte. Ltd. (“Anywheel” or “we”
or “us”) is committed to protecting your privacy. we created this
privacy policy (“privacy policy”) to give you confidence as you visit
the Anywheel website or mobile site (the “Anywheel sites” or the
“sites”) or mobile applications (“apps” or “mobile apps”) and use the
Anywheel services (the “services”) provided through the sites or
apps, and to demonstrate our commitment to fair information practices and the
protection of privacy. Your use of the sites and the services is governed by
this privacy policy and the terms of use.
Privacy Policy and Services
This privacy policy is only applicable to the Anywheel
sites and apps and not to any other website or mobile site that you may be able
to access from the Anywheel sites or apps (whether through an advertisement,
service, or content link) or any website or mobile site of Anywheel’s partners
or our affiliates, each of which may have data collection, storage, and use
practices and policies that differ materially from this privacy policy.
While you may use some of the functionalities of Anywheel’s
mobile application without registration, many of the content and services on
the application require registration. If you use our sites or apps without
registering, the only information we collect will be non-personal information
through the use of cookies or web beacons (please see section 2). If you link,
connect, or login to Anywheel with a third-party service (e.g. Facebook), the
third-party service may send us information such as your profile information
from that service. You are responsible for ensuring the accuracy of the
personal information you submit to Anywheel. Inaccurate information will affect
the information you receive when using our sites or apps and our ability to
contact you as described in this privacy policy.
Information Anywheel Automatically Collects
from You
Anywheel collects non-personal information about your use
of our sites without the need of registration.
Cookies
We use “cookies” to customize your experience on
our site and applications and, if you create a password, to store your password
so you do not have to re-enter it each time you visit the site.
“Cookies” are small computer files that are transferred to your
computer/mobile device’s hard drive that contains information such as your user
id, user preferences, the pages you’ve visited and the activities you’ve
performed while using the sites. We do not link the information stored in
cookies to any of your personal information you submit while on the sites. You
may block cookies or delete cookies from your hard drive; However, by disabling
cookies, you may not have access to all features of the sites or application.
Some of our business partners and our affiliates also use cookies to provide us
with anonymous data and information regarding your use of the sites, apps and
our services. We do not have access or control over these cookies, our privacy
policy does not cover the use of such cookies.
Web Beacons
We or our third party tracking utility company also use
“web beacons” to collect anonymous information about your use of our
sites and the websites of selected sponsors and advertisers, and your use of
emails, special promotions or newsletters we send to you. Web beacons are tiny
graphic image files embedded in a web page or email that provide a presence on
the web page or email and send back to its home server information from the
user’s browser. the information collected by web beacons allows us to
statistically monitor how many people open our emails, are using our sites and
services, and selected affiliates’, sponsors’, and advertisers’ sites and
communications, and for what purposes. our web beacons are not used to track
your activity outside of our sites or apps, or those of our affiliates’ or sponsors’.
We do not link non-personal information from web beacons to personal
information without your permission, except in connection with our marketing,
promotion, or similar initiatives alone or jointly with our business partners
and affiliates.
Traffic Data
We automatically track and collect the following categories
of information when you visit our website or app: (1) ip addresses; (2) domain
servers; (3) types of computers accessing the website; (4) types of web
browsers used to access the website; (5) referring source which may have sent
you to the website; and (6) other information associated with the interaction
of your browser and the website (collectively “traffic data”). We do
not link non-personal information from traffic data to personal information
without your permission, except in connection with our marketing, promotion, or
similar initiatives alone or jointly with our business partners and affiliates.
Updating Personal Information
You may update your personal information by logging into
your account, clicking on the my account tab and following the applicable
directions.
Personal Information Anywheel Collects from You
Registration
In order for you to access certain areas of the sites, we
may require you to register and provide us with certain personal information.
Personal information includes but is not limited to contact data (such as your
email address, phone number, information related to your Facebook
account(“Facebook ID”), year of birth and password). We use the
personal information that you provide to respond to your questions, provide you
the specific services you select, offer you other services we or our affiliates
may provide and send you emails that are necessary or that we think may
interest you. You may choose not to provide us with any personal information.
In such a case, you can still access our site and app, but such access will be
limited accordingly. To remove such data, please contact us at support@anywheel.sg.
Inquiries
Subject to the privacy policy, if you contact Anywheel, we
may use any of the information you submit in connection with your inquiry, or
any personal information and non-personal information when responding to your
inquiries.
Email to You
We may use your contact data to send you information to
contact you when necessary, including registration verification emails, and in
conjunction with your use of certain services. In some cases, when you click on
a link or an advertisement in an email, your browser may be momentarily
directed to the website of a third party which, acting on behalf of Anywheel
(see section 5 below), notes or “counts” your response to the email
before redirecting your browser to your selected destination; this redirection
process may not be apparent to you.
Market Research
From time to time the Anywheel market research department,
or our contractors and affiliates acting on our behalf, may conduct online
research in order to gather feedback about our site and services, our
affiliates and sponsors through email invitations, pop-up surveys, online focus
groups, and social networks. When participating in such feedback, we may ask
you to submit personal information. This personal information is used for
research purposes and is not used for sales solicitations. When a survey is sponsored
by an affiliate or other third party, aggregate information of the survey
results is reported to the sponsor. Personal information collected through
market research will be used only by Anywheel, our affiliates, our service
providers and contractors, and successors, and will not otherwise be given or
sold to another third party without your consent or as otherwise permitted by
this privacy policy. We will not knowingly accept survey responses from or
conduct interviews with any person under the age of 18. In addition to
collecting survey responses from our members, cookies may be used to
authenticate respondents or to help you pick up where you left off in a survey.
If you have cookies disabled, you may not be able to participate in some
studies. Cookies may be used to connect survey data with Anywheel site usage
characteristics. You will be notified when we would like to use cookies in this
way and your consent will be requested for these cookies.
Use of Information
We may use your contact data to send you information about
Anywheel and our affiliates, or our products or services, to contact you when
necessary and in conjunction with your use of certain services. We may use your
traffic data to customize and tailor your experience on the sites, in emails
and in other communications, displaying content, products or services that we
think you might be interested in and according to your preferences.
Use of Location Data
Anywheel collects real time data of location from users’
mobile phones to enable accurate tracking of trip routes, for the purpose of
users locating our vehicles and to provide a tailored experience for each user.
Such data will not be disclosed to the public and may only be used for Anywheel
and its partners for research and development purposes.
Information Collection by Third Parties (Not
Acting on Behalf of Anywheel)
Certain content and services offered to you through our
sites are served on websites hosted and operated by a company other than
Anywheel or our affiliates (“third party contractor websites”).
Anywheel does not disclose your personal information to these third party
contractor websites without your consent, but you should be aware that any
information you disclose once you access these other websites is not subject to
this privacy policy. Anywheel does not endorse and is not responsible for the
privacy practices of these third-party contractor websites. You should review
the privacy policy posted on any other website to understand how that
third-party contractor website collects and uses your personally identifiable
information.
Links to other websites
The Anywheel sites contains links to other affiliates’ and
third party sites. Anywheel is not responsible for their privacy practices.
Some sites may have the look and feel of our Anywheel sites. Please be aware
that you may be on a different site and that this privacy policy only covers
our Anywheel sites. Should you decide to visit one of these sites, we suggest
that you read its privacy policy.
Disclosure of your information
We share certain categories of information we collect from
you and about you from our affiliates and from restaurants in the ways
described in this privacy policy. We share personal information and traffic
data with our affiliates, vendors, and business partners who assist us by
performing core services (such as business consulting and continuity planning,
marketing, promotion, data analytics, data processing, hosting, storage and
security) and/or by making certain services available to our users. Those affiliates
and business partners are bound to uphold the same standards of security and
confidentiality that we have promised to you in this privacy policy, and they
will only use your contact data and other personal information to carry out
their specific business obligations to and to provide you with site related
services. We may transfer information about you to another company in
connection with a merger, sale or acquisition by or of Anywheel. In this event,
we will use reasonable efforts to notify you before information about you is
transferred and becomes subject to a different privacy policy. Anywheel does
not share, sell, rent or trade your personal information with any third parties
for their promotional purposes. We reserve the right to disclose your
personally identifiable information as required by law and when we believe that
disclosure is necessary to protect our rights and/or comply with a judicial
proceeding, court order, or legal process served on our sites. We share
restaurant partner feedback provided about you with other restaurant business
partners that you dine with through Anywheel to ensure the best possible
experience for all parties involved. For purposes of this privacy policy, such
restaurants are deemed our business partners.
Other Permitted Disclosure
We may disclose your personal data as and when required or
permitted by law, e.g. To regulatory authorities, statutory bodies or public
agencies to comply with their requirements, policies and directives.
Indemnification
You agree to defend, indemnify, and hold harmless Anywheel
and our affiliates from all liabilities, claims, damages, losses, and expenses,
including attorneys’ fees that arise from your use of the sites and services.
Anywheel reserves the right, at its own expense, to assume the exclusive
defense and control of any matter otherwise subject to indemnification by you,
in which event you will cooperate with Anywheel in asserting any available
defenses.
Security
The personal information we collect about you is stored on
a secure, password-protected server and only authorized personnel have access
to your information. We use industry-standard encryption technologies with
respect to the receipt and transfer of personal information you submit to us on
the site and only authorized personnel have access to your information.
Nevertheless, despite our best efforts, no transmission over the internet and
no data storage method can be guaranteed to be safe 100% of the time.
Choice/Opt-out
If you no longer wish to receive emails, you may opt-out of
receiving them by following the instructions included in each email, or by
contacting us via the contact us form.
Transfer and Storage of Data
The sites are hosted on servers in Singapore. Accordingly,
if you are located outside of Singapore, the personal information you provide
to us will be transferred to Singapore. By submitting your personal
information, you consent to its transfer and storage in Singapore and its use
in accordance with the purposes for which it was originally collected.
Changes Privacy Policy
We reserve the right, at any time, to add to, change,
update, or modify this privacy policy so please review it frequently. If we do,
then we will notify you here, as well as by posting a notice on our sites
and/or by emailing you. In all cases, use of information we collect is subject
to the then-effective privacy policy.